Shipping & Privacy Policy

Shipping Policies  We ship using UPS or FedEx standard ground.  We ship Monday through Thursday.  We do not ship on Friday, Saturday or Sunday to ensure premium quality on arrival.  Orders will be shipped to arrive within 7 days of your order.   

Residential Addresses
When shipping to a residential address, you must include an accurate street address, building/suite/apartment/floor number, telephone number and zip code.
If the address in incomplete and cannot be delivered, we are not liable for any damage.
 Business Address
When shipping to a business, you must include an accurate street address, recipient name, business name, building/suite/floor number, telephone number and zip code.
We cannot ship to PO Boxes, Military Bases in the US, Alaska or Hawaii.

Standard Ground Delivery
One to five business days in the continental US.  Ground shipping charges are per address.

Weather Concerns During Shipping
Cookie shipments are time sensitive.  Decorations may melt in high temperatures.  For hot weather shipments to locations such as Arizona, Texas, Florida, and Southern California, ice packs may be added to keep the package cooler.  We do not charge for icepacks.  If no one is available to receive the package, it will be left outside in the elements.  We are not responsible for damage caused by the weather.

Please make every effort to notify the recipient that a package will be arriving, as we cannot be responsible for items left unattended in hot or inclement weather.  Shipping to a business address is advised as packages will not be left outside.